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My next purchase will be a panasonic or sony. I use it occasionally and it is kept in a cabinet so I really don't think that a dvd player that is 1.5 years old should break. Bought this DVD player back in October 2007 so it's about a year and a half old. It worked fine and was pleased with it until it started freezing dvds.
Discs get stuck, many won't play but play fine on PC drive, unplugging and plugging back in and power cycling sometimes fixes it, avoid Samsung DVD at all costs.
However for the prices I was quoted for repairs I might as well toss the piece of junk and buy a new DVD player, which is what I ended up doing. I own several DVD players (lots of TV's) and I treat my electronics very well so I don't understand how my Panasonic DVD player that is over 10 years old still works great and this Samsung could barely hack it a year. You'd have to stop the movie and then start it again and then it would run fine. Looking around on the internet for reviews on this product (after it broke) it seems that there were quite a few other people that had the same problem. Over the course of a month or two it went from pausing two or three times during a movie to the point where it was pausing every 14-30seconds as soon as you hit "play". This is the first Samsung product I've purchased and I absolutely loved this DVD player.while it worked.
After a year (of course after the warranty ran out) it started pausing during movies. I called Samsung hoping that maybe there was something that could be done and there was, I could get it repaired. The picture was awesome on my 57" 1080p and the optical input was a must for my surround sound. It was too distracting and I finally had to unplug the piece of crap and go back to my regular DVD player. I definitely will not be buying any more Samsung DVD players. However, I am extremely frusturated with the quality of this product.
At first I thought maybe the DVD was scratched but then I noticed it was pausing with all of my DVD's, even the new ones so I checked them by playing them with my Toshiba DVD player (which does not upconvert) and had no problems.hmmm.
However, the DVD freezes during play. Otherwise, it has a clear picture. I purchased this DVD player along with a Samsung HLT5687S 56" Slim LED Engine 1080p DLP HDTV. You have to fast forward it to get it to play again. We are going to purchase another DVD player. The TV is "AWESOME". Wonderful picture, we love it.
Ridiculous. They required I pay the shipping to get it repaired. Will not buy Samsung products again after terrible customer service and unreliable equipment. This DVD player has broken twice and repaired once in just over a year. The first time, it was still under their 90 day warranty.
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